Digital Workplace Strategy: What is the client experience that your organization wants to deliver in the future?

Digital should be a tool and its an impressive one but is only a part of the bigger picture of what an all encompassing business strategy and how it relates to the digital transformation process with respect to processes and procedures.


A big problem with going from concept to implementation is simply a lack of clearly defined goals and objectives. You need to balance strategy with execution, use technology to accelerate your innovation agenda, integrate intelligence, and harness the cloud to improve employee and customer experiences. Workforce planning is a core business process to align changing organization needs with people strategy.


In simple terms, metadata is data about data, and if managed properly, it is generated whenever data is created, acquired, added to, deleted from, or updated in any data store and data system in scope of your enterprise data architecture. The bulk of case management work occurs in the implementation of the service plan. Workplace stress can occur when there is a mismatch between the requirements of the role, your capabilities and resources and supports available.


The shift to digital business has caused many organizations to rapidly adopt technology to meet customer and marketplace demands. A business impact analysis (BIA) predicts the consequences of disruption of a business function and process and gathers information needed to develop recovery strategies. The possibility of missing any test activity is very low when there is a proper test strategy in place.


The dynamic changes in the market, the need for innovation and the development of the technology are shifting the focus on organizations to the digital transformation and the necessity of digital platforms. Digital workplaces have an explicit goal of creating a consumer-like computing experience that enables teams to be more effective, where collective creation happens seamlessly.


Every business should have a mapped out strategy and a strategic plan is only as effective as the supporting goals that are written to implement it. Pomeroy partners with your organization to deliver integrated solutions that enable the digital workplace . The key to creating a digital workplace is understanding the work experience from an employees perspective, beginning with a high-level digital workplace strategy.


However, a common misconception is that it is a product, a ready-made software you can buy and install. A digital workplace plan (or strategy) must exist as a means to connect your organization business strategy (or transformation) to the way digital tools are being used. The digital workplace is all about how technology is transforming the type of work employees perform, as well as where and how work gets done.


When it comes to workplace safety strategies what matters most is customized content that is relevant and highly visual so that it will engage employees. Addressing privacy and security in digital development involves careful consideration of which data are collected and how data are acquired, used, stored and shared. Workplace management is the key to making yourself more efficiently and increasing your productivity through organizing the things surrounding you in your working space.

Want to check how your Digital Workplace Strategy Processes are performing? You don’t know what you don’t know. Find out with our Digital Workplace Strategy Self Assessment Toolkit: